Quality Policy Statement //
Clade Engineering Systems Ltd (CLADE), is committed to providing the very best customer service and is leading the transformation in green heating and cooling. With climate change and energy security of paramount importance, Clade is using its considerable engineering skill to support the transition to the use of natural refrigeration solutions for the users of refrigeration equipment; whilst in parallel using these same skills to deliver the natural refrigerant heat pumps of the future.
With the ability to design, manufacture, install and support, the Clade team is well placed to help customers with their refrigeration and heating requirements equally.
Established in 1985 and with over 37 years of experience in the heating and cooling sector, CLADE (formerly known as A1 Engineering Solutions Ltd) has become a trusted brand to many large blue-chip companies in the UK. Indeed, Clade has developed carbon reduction solutions which have been transformative for a number of customers, helping to reduce energy bills whilst reducing carbon emissions.
It is the policy of CLADE to:
➢ give satisfaction to our customers and all other stakeholders, always meeting, and wherever possible, exceeding their expectations
➢ comply with all applicable legal requirements, codes of practice and all other interested party requirements applicable to our activities and within the context of our business
➢ ensure that our management system conforms to the requirements of the BS EN ISO 9001:2015 Quality Standard, provides a framework to achieve our objectives and deliver continual improvement
➢ provide all necessary resources, including equipment, infrastructure, training and competent staff to enable our objectives to be met
➢ work in partnership with our suppliers, clients and all other stakeholders to achieve optimum process control, legal compliance and continued improvement in the pursuit of business excellence.
Objectives and targets are consistent with the stated aims of this policy, and the provision of adequate resources will be an integral part of the strategy to achieve our objectives.
The Directors have ensured that this management system policy has been implemented, maintained and is reviewed for continuing suitability at the scheduled management review meetings.
This policy has been communicated to all applicable persons working for and on behalf of CLADE and is available to all external bodies and members of the public upon request and via our website. compromising health and safety.
Clade Engineering Systems Ltd
22 March 2022